One Page Guest Service Agent Resume

One Page Guest Service Agent Resume Template
One Page Guest Service Agent Resume templates and samples free download, online One Page Guest Service Agent Resume maker and builder in Word, PDF, OpenOffice, Google Docs

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Customer Service Resume Example
Name
Street Address
City, State Zip Code
Phone
email
OBJECTIVE: To obtain a position as a customer service representative
HIGHLIGHTS OF QUALIFICATIONS:
Exceptional organizational and problem solving skills
Excellent customer service background including experience in sales and training
Ability to remain poised when handling difficult customer situations
Effective team player but able to work independently with little or no supervision
Increased customer retention by providing excellent customer service
Conversant in Spanish
PROFESSIONAL EXPERIENCE:
ABC Company George, CO June 2006 to January 2008
Sales Supervisor
Directed the activities of the Customer Service Associates to ensure customer
satisfaction and company profitability
Resolved problems and mediated staff disputes
Recruited, trained, and supervised all sales associates
Developed and incorporated policies and procedures for the department
Managed sales accounts
XYZ Company Fargo, ND April 1995 to June 2006
Customer Service Associate
Expedited completion of customer orders and resolved customer complaints
Assisted Account Executives and Regional Representatives with daily account
activity
Received letter of commendation for improving customer retention by 20% over
the previous year
Mentored new customer service associates
EDUCATION:
40 hours of Computer Science credits, Colorado State University, George, CO
B.S. in Business Administration, South Dakota State University, Brookings, SD
COMPUTER SKILLS:
Microsoft Office, including Word, Excel, and PowerPoint
COMMUNITY SERVICE:
Serve on the Board of Directors for the North Dakota Arts Center
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