Administrative Resume Template

Jane Doe
City • 888-888-8888 •
Experienced Administration Professional
Administrative specialist with extensive sales and business development experience. Cross training in multiple
functions, including business development, telemarketing and accounting. Consummate team player with
leadership instincts sharpened by nine years’ service in the US Navy. Capable of develops new and improved
systems to increase company efficiency and individual productivity. Provides key focus on reducing waste
while increasing customer satisfaction and service. Excellent organizer and communicator, with demonstrated
success in completing difficult projects.
Summary of Key Skills
Confident Leadership
Document Management
Answering Telephones
Accounts Payable
Microsoft Windows/Microsoft Office
Cost Containment
Written and Verbal Communication
Project Management
Outstanding Customer Service
Process Improvements
Professional Experience
County of Ventura, Ventura, CA 2010-Present
Management Assist III, Advisory Board Secretary
Provide executive-level administrative support to the Mental Health Advisory Board and the Alcohol and
Drug Advisory Board, effectively linking all departments and boards to ensure proper communications and
collaboration. Coordinate projects and events to meet demanding deadlines. Provide excellent customer
service by effectively answering phones and emails while also handling walk in requests. Ensure effective
meetings via planning, coordination and creation of agendas, documentation, handouts and PowerPoint
presentations for onsite and offsite meetings. Create, organize and maintain a variety of critical documents
including patient documentation, treatment notes, and employee records.
Otis Elevator Company, Pasadena, CA 2005-2009
Inside Sales, Accounts Receivable
Provided hands-on assistance to Sales Manager of company’s largest West Coast office, tasked with
implementing and overseeing business development strategies. Successfully expanded customer base through
business development initiatives, cold calling programs and disciplined telemarketing systems. Provided
exceptional customer service through correspondence and the handling of telephone calls. Organized, stored
and retrieved vital documentation, including installation and operating certificates, inspection reports,
warranty contracts and customer documents. Invoiced and performed A/P duties for approximately $500,000
worth of invoices per month.


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