Chronological Mortgage Loan Officer Resume

Chronological Mortgage Loan Officer Resume Template
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2172 Tillingham Court (404) 918-8752 cell
Dunwoody, GA 30338
Innovative and accomplished senior professional with over 15 years of operations, sales and sales management
experience in the business-to-business, financial, and retail industries. Proven ability to establish and solidify
new business partnerships and execute strategic plans to enhance the company’s bottom line. Effective at
motivating staff to achieve higher levels of productivity and profitability.
SOUTHERN PIER SEAFOOD, Atlanta, GA 2007 – Present
Wholesale seafood company that distributes seafood to restaurants and country clubs in metro Atlanta.
Operations and Sales Manager
Oversaw the daily operations and management of the sales team, delivery drivers and warehouse staff,
including client sales and satisfaction, inventory control, and quality inspection.
Increased revenue by 25% within the first year by establishing clear sales goals and identifying new
client prospects. Successfully acquired 15 new accounts due to targeted campaign.
Developed system to measure client satisfaction and utilized feedback to determine which other products
to pitch. Resulted in a 20% increase in overall sales.
Innovated and implemented a new food inspection system, which increased customer satisfaction due to
the improved accuracy and quality of orders.
Outlined process for how to fulfill orders and created task worksheets for warehouse employees.
Tracked sales invoices and flagged all delinquent accounts. Successfully collected over 75% of funds
owed to Southern Pier.
Full-service lender offering mortgages for primary and secondary homes, refinancing, home equity and
investment loans.
Mortgage Loan Officer (currently consult on a part-time basis after leaving full-time position in 11/07)
Originated and processed mortgages generated through referrals from several realtors and former clients.
Targeted specific professionals (real estate agents, financial planners, attorneys, etc.) to establish mutually
beneficial relationships.
Taught monthly workshops for realtors to explain the mortgage process. Successfully increased business due
to the creation of trustworthy relationships.
Advertised services through writing a weekly newsletter. Followed-up with partners through multiple
channels to ensure continued visibility.
HOPE FUNDING, LLC, Roswell, GA 2005 – 2007
Startup mortgage company that provided loans for borrowers.
Senior Mortgage Loan Officer
Managed all aspects of the loan origination process by qualifying borrowers, processing applications and
evaluating customers’ short and long term objectives to determine the best loan products.
Increased efficiency and productivity of loan officers by establishing a clear set of procedures for them
to follow. New system resulted in doubling the number of loans closed per month.
Successfully grew the company from two to seven employees in less than six months.
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